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Publicado: martes, 27 de diciembre de 2016, 3:12 p. m.

DonA?t just work. Work Happy. A career in gaming? At Hollywood Casino Jamul : San Diego we think youA?ll enjoy an exciting industry, fast:paced days and nights, diverse, enthusiastic co:workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members.Partners with HR Business Partners to meet the needs of departments within the business unit.Supports the internal and external recruitment efforts for the propertyManaging Open Job Requisitions for Non:exempt rolesPre:screen potential candidates and build talent pool for all positionsDeveloping sourcing strategies for open rolesAssists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.Provides day:to:day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions).Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.Conducts exit interview, record feedback/dialog, and report patterns to management.Assists in the handling of unemployment compensation claims.Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.Responsible for developing and maintaining and internal communications. Sources include, but are not limited to, video presentation, newsletters, print, social networking outlets, Employee Self Service website, andConducts frequent assessments on the success of these initiatives and make recommendations to support increased readership and effectiveness of these communication sources.Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.Attends training and meetings, as required.Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy: turnover, recruitment, engagement, and leadership opportunities.Assists with design and execution of engagement, wellness and retention events.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Maintains strict confidentiality in all departmental and company matters.Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.BachelorA?s degree in Business Administration, HR or other relevant degree; or equivalent combination of education and experience.Minimum of two to four years HR experience preferred.PHR, SPHR certification preferred.Proficient computer skills including MS Office software.Ability to work with various levels of the organization to develop and influence the culture.Highly effective communication and negotiation skills.Excellent organizational skills, presentation skills and ability to work independently and collaboratively.Exceptional customer service focus including attention to producing quality results.Demonstrated knowledge of state, local and federal labor laws and regulations related to HR.SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities. Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode.


• Ubicación: jamul, Tijuana

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